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National Shopping Service is a mystery shopping company that provides customer service evaluations for clients in a variety of industries.
Using secret shoppers from all around the world, our company provides a range of helpful services, including retail audits, price audits, and call center evaluations.
National Shopping Service is also proud to provide our clients with individualized customer satisfaction surveys filled out by our mystery shoppers after each of their assignments. Additionally, National Shopping Service offers its clients the option to perform competitor shops so that clients can see how their service compares to that of their competitor's.

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 Client Information
What kind of services can NSS provide to my company?
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 Mystery Shopper Information
What is a Mystery Shopper?
Check to see if you are already registered as a mystery shopper with us.
Have questions? Check the Mystery Shopper FAQ's.
 Facts about NSS
Mystery Shopping Provider Since 1972
350,000+ Mystery/Secret
Global Coverage
Consultative - Solution
 Partners & Membership
Mystery Shopping Providers Association
California Association of Licensed Investigators

~ Industries we Serve ~
Specialty Retailers
National Shopping Service is all about customized programs.

Are you really providing convenience if the customer experience is frightening?

Luxury Retailers
Luxury brands require luxurious customer experiences!

Casual Dining
You've spent a fortune creating your unique brand to set yourself apart from the seemingly endless competition.

With the demands of your diverse product line, do you have enough eyes to watch over customer satisfaction?

Other Industries We Serve:
Service Providers               Hospitality               Manufacturers               Financial              Call Centers