Mystery Shopping leaders since 1972
Mystery shopping clientsMystery shoppers

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Main Content Areas: About NSS | Capabilities | Solutions | Press | FAQ's

 About NSS:
 
Who are we, what do we do, and what do we believe in?

Corporate:
 Since 1972
 NSS Team Members
 Office Pic

Philosophy:
 Value of Feedback
 Knowledge Is Power

Industries We Serve:
 Financial Institutions
 Specialty Retailers
 Department Stores
 Restaurants
 Service Businesses
 Alcohol/Tobacco
 Convenience Stores
 Hotels/Transportation
 and many more...

Partners:
 International Partners
 Diversification (recent service additions)
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 Capabilities:
 
We say we're the best...find out how our experience and technology assure your success.

Strategic Versatility:
 Channel ("Touch-point") Integration
 Scalability
 Customized Project Management
 Cutting-Edge Technology

Research Approaches:
 Our Process
 Privacy Concerns
 Specific Solution Approaches

Web Technologies:
 Technology Is Key
 Data Sharing & Flexibility
 Metrics Anytime, Anywhere

Quality Control:
 Dedicated Account Manager
 Continuous Training
 Scheduling & Rotation
 Proofing Pipeline
 Confidentiality Guaranteed 

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 Solutions:
 
If you have customers or employees (we bet you do...), then we have something for you.

Solutions Overview:
 OpinionWeb™
 Customer Research/Mystery Shopping
 Audits & Inspections
 Employee Services

OpinionWeb(online comment-cards):
 Description
 How it Works

Customer Research/Mystery Shopping:
 Description
 How it Works
 Features & Options
 Screenshots/Demos
 Request A Quote

Audits & Inspections:
 Description
 How it Works
 Features & Options
 Screenshots/Demos
 Request A Quote

Employee Services:
 Background Checks
 Employee Development/Feedback
 Recognition and Incentive Programs
 Exit Interviews
 
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 Press:
 
Service diversifications, upgrades, new ventures...this section will keep you up-to-date.

Press Releases:
 Recent Press Listing

Related News/Media:
 Newspaper Articles
 Magazine
 Online Media

Resources: coming soon...

 


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 Frequently Asked Questions:
 
Check here to find easy answers to common issues our members might encounter.

 Client Inquiries:

 Shopper/Researcher Questions:

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