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Performance and motivation
go hand in hand....
Management is constantly trying to identify what causes some people, some business
units, some dealers, to lead the way, and to always come out on top. Every business
organization derives a disproportionate percentage of their productivity and profits
from a select group of top performers, who consistently deliver exemplary results.
Whether they be dealers or distributors, stores or sales reps, these high-flying
business units always seem to lead the way in:
- Profitability
- Customer service
- Operations
- Sales productivity
Management is continually faced with the dual challenge
of keeping these top-performers energized and motivated, and perhaps more importantly,
elevating additional business units into the upper echelon of excellent performance.
It is within the confines of these two separate, but related challenges that an
organization must differentiate between "Recognition" and "Performance
Improvement."
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